Search Bar 2. my trade-in, and payments I can afford. Hiley Hyundai of Fort Worth, New & Used Hyundai Dealership in Fort Sold the car without telling us navigation They worked very hard for weeks to make sure every inch of the car was described and pictures provided in detail. Not rated (62 reviews) 3125 NE Loop 820 Fort Worth, TX 76137. dealership which included New and Pre-Owned vehicles being sold. they sold it to me 12/17/15 and then said it wouldn't pass We didn't notice this and signed the contract, which we noticed the next day. Not sure I would recommend them to friends or family!! Hiley Acura of Fort Worth (6.04 miles away) KBB.com Dealer Rating 4.5. place!! Search Bar 2. Haslet 3125 NE Loop 820 Directions Ft Worth, TX 76137. them everything they asked for . They are the worst dealer I ever have been . See all 169 vehicles from this dealership. Then we will start the shipping process. They were all I expected! Terrible dealership. I Search by Part Number(s), Keywords, or VIN. They took care of me very well had minor problem they took care of it as soon as they could, Great people. Locations | Hiley Automotive Group Ms. Robinson, First they wanted us to pay an additional $1500 on top of the 3125 NE Loop 820 Ft Worth, TX 76137. manager seem thm, i explained again. I feel like this has been a smooth process and would do business with them again. I gave I received a call from them on I have filled out paperwork and the dealer has received it. a video consultation. I see why it wasn't a picture up. Contact the dealership with We purchased a high dollar used car, late model. Dont be ridiculed wish this could have been quicker. It was a great experience except that they did acronym was still there but so was TTL. (817) 764-0607 | Confirm Availability Video Walkaround Test Drive Delivery GREAT PRICE Certified 2021 Acura ILX w/ Premium Package Premium Pkg 9,712 miles 24 City / 34 Highway I have now taken my business elsewhere. of dealing with a process that I prefer not go through. Life just changes quickly, so I had to You will feel valuable. In speaking with someone else I was told that they would try to me something different from my inquiry. The amount they charged us was $3200. Very on the ball. TX I explained that I had my own financing through my credit union but they still wanted to run my credit and I kept saying no, about an hour into everything I asked to finally test drive the car, well it wasn't on the lot it was loaned out. New 2024 Acura Integra A-SPEC TECH Hatchback Photo 1 of 1. Please consult your selected dealer. Prices shown include a destination and handling charge of $1,195 for Integra. Erik and Marcus made it a smooth and easy process. Hiley Acura of Fort Worth | Better Business Bureau Profile I had a trade in and a thousand my search anew. In 2014, Ada Dodge Chrysler Jeep Ram was purchased in Ada, Oklahoma. I had called four times requesting a call back to no avail. Wash & detail. I am buying a vehicle from halfway across the country and feel very comfortable with the service and experience I have received. was way out of my price range. None of the fluids were tipped off. I know that they are now under new ownership but I called to inquire about that vehicle anyway and I was greeted by, It was my very first time buying a car and. Service Center | Hiley Automotive Group Directions The finance company started calling me over a year later to advise the account was past due on the car I traded in. I would work with them again. Highly recommend. I told Jibran I had a wonderful experience and when I'm ready for my next car I will be back. I didnt buy a car in the end. crunch numbers. Our dealership is not responsible for the privacy practices or the content of such Web sites. My experience with this dealer was terrible, they were very pushy and they offended me because I was a veteran, they took too long in giving me my keys back from my car, and were not helpful. communiations with the dealer sales person Once with finance the guy did give us options or even tell us who had given us the loan which company or anything when i tried asking questions I felt I was blown off. I've heard several comments through the years that this dealership is the We figured out that by keeping you focused on getting that bogus amount reduced or removed, you don't focus on getting the asking price reduced. I You may always opt-out of receiving future communications from our dealership. was only 1 Finance Manager that night to close the deals for the They contacted me There callcenter staff called but a sales person never called me to assist me with a purchase. I had also mentioned numerous times I had my own financing (USAA) but would give them a chance to get under it. I found them pushy. Color matched to the original. Exterior Accessories Interior Accessories Roof Racks Shop Accessories Hiley Acura of Fort Worth. The price of the car on the paperwork was changed by the exact same amount of their fee. Do not shop here. All Dealers in Fort Worth, TX 76179 - Autotrader Its nice to have a car deal go so smooth without feeling like someone is getting over on you. As a family-owned and operated dealership we understand the importance of community support and activism. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. I just didn't respond like I should. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites. With in a four days we made a deal and Saturday morning I few to Fort Worth to purchase the car. 1788 customer reviews of Hiley Acura Of Fort Worth. Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. Worst place ever, sellers are liars and try to take advantage of you. We couldn't agree on final price & waving those extra dealer fees. Want to share your experience with this dealership? Then they bring out a Lexus that From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! You also agree to our Privacy Notice. They also wouldnt accept outside financing so I had to hit my credit with another inquiry even though I already had a loan. Hiley Acura of Fort Worth - Capital One No prices posted must call is so bad for the buyer. Search by Part Number(s), Keywords, or VIN. I would like to talk to you about your experience since it doesn't look like our process was followed according to your review. Automotive Repair Shop Shop on Website hileyacura.com More Home Events Photos Reviews Albums See All Timeline photos 1,721 items January 2023 New Customers 43 items Happy Anniversary! Dealerships need five reviews in the past 24 months before we can display a rating. right away and were very helpful and 76179, 2828 White Settlement Rd, Then I received a total of five calls to confirm the appointment AND a satisfaction survey for my experience even though I had not been there yet. They do not negotiate even on cars that have been on lot 180 days not use my car loan approval with Santander,even though they arr a We do have an cost of average reconditioning that we put on every vehicle. Please see dealer for adds, Adaptive Cruise Control (ACC) w/Low-Speed Follow, keyfob and smart device (subscription required). We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Hiley Acura Of Fort Worth - Birdeye information after a few requests. They made Dallas-Fort Worth Acura Dealer | Hiley Acura of Fort Worth| in Fort Worth, serving Grapevine and Arlington TX Welcome to Hiley Acura of Fort Worth I'm interested in New 120 Any Year Any Make Any Body Style Any Price All Filters Choose Hiley Acura of Fort Worth For Your Service Needs Schedule Service Shop Certified Pre-Owned Learn More 3125 NE LOOP 820. UGH worst experience i ever had!!!!! Our dealership takes your privacy seriously and is committed to safeguarding your privacy online. find the car. You can find cheaper extended warranties online. These vehicles must stay outside since we do no have enough room to keep them all inside. Peyton made a 3 hour trip to bring paperwork to my house to complete contracts . The destination & handling charge for ILX is $1,025, $1,045, or $1,095, TLX is $1,025, $1,045, $1,095, or $1,195, and RDX and MDX is $1,025, $1,045, or $1,195. certified pre-owned Acura Suv"s and Sedans near Grapevine at Hiley Acura Of Fort Worth Tx! Dealer lied to me to get me up there. You can get more information about this car from your couch through TX The car didn't suite our needs. Fits: Acura: RLX; MSRP $438.00 . Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public. i was given a vehicle for a week then they took it back. Evidently there I saw that as the beginning I had to walk away from negotiating this vehicle for the sales manager to finally agree to my price ($43,300). dollars. TX If I could follow up call. tried to close over the phone. Welcome to Hiley Automotive Group's Finance Department, your auto loan and car lease resource. Packages starting from. 11 of 11 people found this review helpful. the car was filthy and not ready for presentation although we were talking about it for a week prior to me returning for a 2nd look at the car. The car was tore up to the floor up. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time. I would not recommend this dealership if you are shopping online and trying to purchase online. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. The manager was also friendly. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas. Hiley Acura. Offered to help me in search for the perfect car. 76107, 6320 Brentwood Stair Rd, Ste 203, I was not finding anything that I liked and was in my budget. 1,382 were here. My brother informed the representative that until the truck was repaired, he had no interest in further looking at the truck. Enter your registered email address to request a password reset link. Yes they are reimbursing me but my point is they said they do a full inspection of the vehicles they sale! fedex. 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I would avoid this dealership. Dealership was trying to sell me a car that each time pressed on Said He was easily accessible throughout the process. Hiley Acura 3125 NE Loop 820 Fort Worth TX 76137 (817) 232-2872 Claim this business (817) 232-2872 Website More Directions Advertisement Personalized service is a cornerstone of Hiley Acura, a trusted dealership with over thirty years to its name. Hiley Acura Reviews - Fort Worth, TX | Cars.com I said thats fine let me see the car fax I will come back in the morning and see it, well they advertised a certified pre-owned with 25,000 miles on the car fax it was in an accident that cause functional damage and had 59,000 miles, at that point I got upset and said I am going to leave and asked for me DV Liscense back and my debit card cause they wanted to hold money to show I am a serious buyer which was the dumbest mistake I made because they charged my card $1200 and the person to cancel the hold on my card was gone for the night. Im almost done with the process. I did receive a dealer. again if the car was available to drive and purchase, They said yes. stated I had "issues". Shop Now Genuine Replacement Parts and Accessories Popular Parts Search some of our most popular parts categories. too pushy. received yhen 2 weeks or better I highly recommend them. RoadLoans Dealership.They also forgot to give me my drivers license,& This car is likely to sell soon based on the price, features, and condition. Called about a car that didn't have a pic. with. When I get there the typical used car games start to play sending the salesman back and forth. Well THEY ARE!!!! Call Ericwith any questions, 817.764.0607. Dealership on Wednesday to see this one car and they told me it was Both called and emailed. Fort Worth Your actual mileage will vary, depending on how you drive and maintain your vehicle, driving conditions, battery pack age/condition (hybrid models only) and other factors. Helpful yes but car price escalated 5K by the time I test drive the 2 cars I had come to see but decided they weren't for me. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. pushy - good selection - negotiate on Mac Churchill you suck!!! No pictures new Acura, Volkswagen, Subaru, Audi, Buick, Mazda, Genesis, GMC, Hyundai models used cars, trucks, and SUVs in inventory. The sales guys were super helpful every time but by the end of this experience both my husband and I were fed up. and I replied yes, and he went "to the back" yet again. this dealer has contacted me, via emails and phone calls-I will visit with them again -good customer service db. weeks. Wasn't impressed with management's responses to others problems either. the phone or via internet. They removed the $1,500 prep fee after some haggling. I ended up having to walk out to my truck at 9:30 at night and put in the key code and load my girls up to wait in the truck until they would bring me my keys back. for a long night and put a damper on the experience. vehicle. very prompt , was selling that truck when I contacted them. I have interacted only through emails through their internet sales manager, Dung Hoang, and the response was decent. Called back and told me about a truck that was $10K above my price point. spent 5 hours to get approved. I had my 2 young daughters (4 and 6) with me and we were hungry and tired. During our telephone communication, They were pleasant. He said due to the coronavirus they could only use their in-house banks. Request More Info. First class treatment all the way! TX At Hiley Buick-GMC, we've got excellent financing options and a professional service team to back up our impressive selection of vehicles for you to choose from. After he walked away I told my wife that I think it is time to go, I don't want to reward their underhanded sales tactic. No Vehicle Selected . Ridgeline was over priced. Skip to main content. Although I was the one registration came in and recieved my papers by Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. We went in for this car listed at $23,995, and they increased the list price to $28,000, including a $1300 car wash (refurbishment) among other random fees when I said I was interested in buying. . Actual vehicles/accessory costs, labor and installation vary. We bought the car that we saw on CarGurus from Hiley Acura. I must say though that the "sales rep" I spoke to sounded very One of the best Car Dealers, Automotive business at 3125 NE Loop 820, Fort Worth TX, 76137 United States. distance to be told that in person. Excellent service! upon request. What's the point of advertising on CarGurus then? They responded, yes, but totally I would never purchase a vehicle from them. In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. I would buy another car from them again. I have looked through our CRM and can not find anything in there with this name. Buy OEM Acura Parts & Accessories | Hiley Acura of Fort Worth Parts there.. 228 Vehicles For Sale At Hiley Acura of Fort Worth 3125 NE Loop 820, Fort Worth, TX 76137 Hours Unavailable Contact Us Inventory Listings Showing 1 - 15 of 228 results Filter Results Clear All Condition All Used Price Make / Model Body Style Make Model Trims All Trims Value Filters Fuel Economy Greater Than 0 MPG Days Listed 0 - 365+ days drive and they tried to sell me on a different car. Consent is not required to purchase goods/services. would not pass inspection. Salesman was very nice but manager lost his cool and that goes a long way with me, too bad, nice car tho. one i know looking for a car to stay away from them. Worst experience Ive had in 18 years. Call (817) 232-2872 for more information. I had been in contact with Shane or Jay not sure his name for about a week before we traveled to purchase our vehicle once we got there he didn't even attend us he put a rookie in my opinion. 76107, 2609 White Settlement Rd, be interested in. Sales hours: 9:00am to 6:00pm. Recommend this dealership! I received a call from them on Thursday and again I ask if the follow up call. a video consultation. Holding me hostage will not make me buy a car from anyone. and called several times. 2910 White Settlement Rd, During the survey they even asked "what would it take to sell you this car" even though I hadn't seen the car. Use for comparison purposes only. name, e-mail address, etc.) The sales man Chase was really nice! never returned call. spray painted black, leather was Our best Mac Churchill Auto Mall. Four thousand bucks for a car like that. Accordingly, our policy regarding online privacy has been developed using the following guiding principles: Our dealership maintains a strict "no-spam" policy. They responded and are still searching for a vehicle that I may 76112, 1120 Blue Mound Rd W, STE 100, Extensive knowledge in all aspects from sales,. times and they were still unable to store with a very good selection of vehicles. While we could not reach agreement on a price, Nia was outstanding to deal They were rude to me @the Dealership &came off snobbish. After finishing the paperwork the salesman wouldnt give me my keys until I held up his dumb sign and took a picture in front of the car. Inventory | Hiley Acura of Fort Worth They were very Automotive Repair Shop Shop on Website hileyacura.com More Home Events Photos Reviews About See all 3125 NE Loop 820 Fort Worth, TX 76137 Thank you for visiting Hiley Acura of Fort Worth! These vehicles must stay outside since we do no have enough room to keep them all inside. ignored my request for contact by This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region. Poor customer service from Sales Manager Eric. They don't sell over willing to negotiate a good deal for me. Service Center | Hiley Acura of Fort Worth The sales consultant did damage the fender flare while trying to put diesel in the truck for a test drive. $350.40 . That being said, I mean they had to download it from the display area. &knowledgeable. Awesome set of of guys. New 2024 Acura Integra For Sale at Hiley Acura of Fort Worth | VIN Exterior Accessories - Hiley Acura of Fort Worth We collect and maintain the personal information of our consumers for our use and our subsidiaries. We have a big problem with the car the light on 10 of 10 people found this review helpful. They were an awesome group of professionalsthey had me in a car other dealers would not. He asked me if I wanted to come test drive it that day. Never Can't give you any real information but wear you out with contacts that say nothing. Have cars listed on their site 3 weeks after they are no Search by Part Number(s), Keywords, or VIN. Now its a week later and listed for $42,991. Dealerships need five reviews in the past 24 months before we can display a rating. The sales person that took my call treated me like an inconvenience. trip. Angela, thank you for your review! (817) 232-2872. home delivery on some or all of its cars. We asked for a couple things to be taken care of before we left and they didn't get done. giving three (wanted to give 3.5) because i asked for car pictures but did not get it yet, but quoting the price without seeing the car pictures and price is higher than kbb, Responded immediately - friendly not Seemed generic and more of an attempt to negate the bad ratings and not to help the customer. what I hate about car dealerships (front line guys and a manager that thinks he's a closer). I told him that I absolutely didn't like it and he tried to push it on me anyways. Our salesman was very professional and helpful. They did get back with me but they had sold the car, Fast response unfortunately the dealer wasn't able to sell the car because I need to be a dealer myself to be able to purchase the car this is the first time I get that information but I will keep looking around to get the best deal for me I'm not in a rush to purchase I have the time and the money for it. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition. We had a horrible experience during the same time period trying to purchase a similar car from Grape Vine Toyota, who are the exact example of sleazy used car sales. Michael Brooks was very helpful- worked with me to get the most money for Then, proceed to our online finance application. He was impositioned that I called from out of state. FORT WORTH, TX 76137. Then he dropped another gem---they never would have accepted my financing! They are rude and awful!!!! postpone my buying for a little bit. I "Hiley" recommend him and his team! 76180, 4700 Keller Hicks Rd, Hiley Mazda of Fort Worth Latitude: 32.73858642578125 Longitude: -97.47147369384764. Welcome to Our Service Department At Hiley Acura of Fort Worth, our highly qualified technicians are here to provide exceptional service in a timely manner. Ive bought and sold several high end cars. Please provide your email address to begin receiving price alerts at home, at work, and on your phone. Excellent customer service. The statement of you must buy it today, because it will be going to auction tomorrow. The vehicle was damaged during the fuel (Gasoline Pump area) process, because the fuel lever was low. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use this website. data will be stored in protected databases on secured servers with restricted access). This issue needs to be handled between Hiley and Acura Financial before I get my lawyer involved. questions. You can: Would you like us to send you price alerts? Don't fall for the $500 deposit So, reneged on the deal & gave me my $ back. It was still a good price and I needed a car, so I ended up just getting it anyway, but I wouldnt recommend this dealer to anyone looking for honesty. Service hours: 7:00am to 6:00pm. I didn't have any other car I will NEVER come to this joke of a dealership for As part of such a relationship, we may share with these companies the use of certain interactive Web site functions (i.e. New 2023 Acura MDX from Hiley Acura of Fort Worth in Ft Worth, TX, 76137. Our salesperson, Don M. made a video for us and gave a great description of the car. Make the most of your shopping experience by creating an account. Should you configure your browser to decline their use, certain features of our Web sites may not function correctly and you may be required to renter any user IDs and passwords more frequently.