All the staff were friendly. My husband and I just returned from staying a the Occidental Grand - February 6 - 12th. 1. Great jungle setting and beautiful pools. After taking 14 cruise vacations we decided to try an all-inclusive. They will have animals with them, such as monkeys, lizzards or the parrots and you can get some nice pictures with these creatures on you. The Royal Club is an experience in itself. Occidental at Xcaret Destination: Royal Club Upgrade - See 22,798 traveller reviews, 20,814 candid photos, and great deals for Playa del Carmen, Mexico, at Tripadvisor. If you are looking for decent value for your dollar (children often stay free if 12 and under) and aren't looking for a sprawling beach, this place may be for you. Royal Club Upgrade - Review of Occidental at Xcaret Destination, Playa Zaltbommel, Gelderland, Nederland Club | Cycle Center 53-11 on Strava Our section had a private front desk/concierge that is always willing to help! Do not be alarmed by this. Book Hotel Xcaret through a timeshare presentation 3. We didn't visit the buffets, so I cannot comment on them. the itialian resturant was great aswell and our waiter alberto was great. Dear Ms. Doreen L,I am sorry to read that Occidental Grand Xcaret did not meet your expectations.Please know that we do not have a Junior suite, which would be the upgrade for your room with Double beds. Taxes and fees that are shown are estimates only. We didn't visit the buffets, so I cannot comment on them. Dear Ms. Doreen L,I am sorry to read that Occidental Grand Xcaret did not meet your expectations.Please know that we do not have a Junior suite, which would be the upgrade for your room with Double beds. Playa Del Carmen Boutique, Budget & BeachHotels. This was exclusive to Royal Club. All of our visits were in the regular rooms with the exception of 2010 which was a ten day stay in Royal Club. El paquete Unlimited Xcaret Xperience (UXX) est diseado nicamente para los huspedes de este hotel, que podrn tener acceso ilimitado al parque Xcaret durante toda su estancia y disfrutar de ms de 40 exhibiciones y atracciones en el mundialmente reconocido parque eco-arqueolgico Xcaret. We went to all of the resturants except mexican and loved them all. Military to take control of more airports, "Fly Back" program from Gusa Capital of Cancun, Zika Virus 2023 Playacar/ Playa del Carmen. The fall is anniversary and wife's birthday so we do Royal club. yes it is worth every penny and if my wallet was a bit heftier we would do Royal Club twice a year. We did an Sunset Lobster Dinner cruise one day which amazing except for the ride to and from. Is Mexico not the Travel Bargain it once was? Occidental at Xcaret Destination: Upgrade is worth the cost (Royal Club) - See 23,057 traveller reviews, 20,976 candid photos, and great deals for Occidental at Xcaret Destination at Tripadvisor. Map updates are paused. We were asked only once. The grounds are beautiful, staff friendly and lots of things to do. (The cleaning staff always left us cute animals made out of towels).It is located right next to the Xcaret park, which is beautiful!More. HONEYMOON Hotels & Resorts: Playa & Beyond, Ocean trips (Catamarans, fishing , Jet Skis and more, Browse all 123,748 Playa del Carmen topics . MAYAN SITES: Tulum, Coba Chichen Itza y mas, SNORKELING: Info for Playa, Puerto Morelos, Cozumel and Akumal. Thank you for taking the time to share your Occidental at Xcaret Destination experience. This is the version of our website addressed to speakers of English in the United States. Swim up bar was awesome. We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Prices are the average nightly price provided by our partners and may not include all taxes and fees. At 4:00 we went to get our room and it was not prepared. Guests at the Occidental at Xcaret Destination can participate in a number of on-site . The grounds are beautiful, staff friendly and lots of things to do. We took a shuttle and of course what this means is that you have several others sharing it with you as well. Our section had a private front desk/concierge that is always willing to help! Occidental at Xcaret Destination***** is an all-inclusive hotel located in the heart of the Riviera Maya. I tipped descent, I know the dollar means a lot to them. Taxes and fees that are shown are estimates only. We are tippers and found that once you do tip the service was even better and drinks got stronger. Read our, OccidentalatXcaret, Customer Care Coordinator at Occidental at Xcaret Destination, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It is a small man made inlet. Be prepared to see tons of wildlife right outside your room. Booked through Air Transat, Signed up for the Preference Club Package (this package your supposed to get the location of the room you want). we go to OGX twice a year in the spring and fall. Save. more. We're definately going back to cruising. Prices are the average nightly price provided by our partners and may not include all taxes and fees. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. The cove is excellent for swimming and is filled with marine life.The few from our room was excellent, we could sit on our balcony and see the ocean. We had the most amazing experience and will be back! Ask Beavosorus about Occidental at Xcaret Destination, Ask Casandra O about Occidental at Xcaret Destination, Ask JoeofBurrRidge about Occidental at Xcaret Destination, Ask Die8300 about Occidental at Xcaret Destination, Ask Christy K about Occidental at Xcaret Destination, Ask Doreen L about Occidental at Xcaret Destination, We compared the lowest prices from 17 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 13 websites, Joyful Summer with 40% savings at Chabl Hotels, We compared the lowest prices from 15 websites. Specialty restaurants were disappointing. We liked- the quality of the buffet food and drinks, especially that we were told by our travel agent this hotel looks more like a 3.5 stars- the staff was friendly, professional and seemed happy to be working there (quite a contrast with the staff when I traveled to Cuba and the Republic Dominican)- this is the most quiet resort I have experienced so far- the added bonus of Mayan ruines on site was fantastic- our favorite restaurant was Pacos Tacos while the others were just okay. the staff was very apolagetic and we got it straigtened out. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. The hotel staff was aware of the snake and I was not once scared. Great for small children, but we found this beach eroded a bit from January and people packed in tight. 7 10 Upgrade is worth the cost (Royal Club) Review of Occidental at Xcaret Destination Reviewed February 15, 2012 We had the most amazing experience and will be back! The omelets were overcooked and the food quality at the buffets was so so. The food was good, we did however only eat the main buffet once for supper and made reservations at the restraunts the remaining nights. We had the most amazing experience and will be back! Customer S, Manager at Occidental at Xcaret Destination, responded to this review. Occidental Xcaret Royal Club Restaurant - YouTube Royal Level - Occidental Punta Cana - All Inclusive Resort At 4:00 we went to get our room and it was not prepared. This includes preferential check-in, a private lounge, an exclusive restaurant, a pool area and sun terrace with waiter service, as well as concierge service to assist with spa and restaurant bookings. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The other buildings on the resort were not located near the beach. The beach is an ok size and kept clean. (I HATE snakes) Not sure what happened to it but we never saw it again. All the staff were friendly. The grounds are beautiful, staff friendly and lots of things to do. we also ate at the grill which wasnt so good and the service wasnt good. the staff was very apolagetic and we got it straigtened out. TC de Liemers is de club voor de enthousiaste toerfietsers onder het motto 'samen fietsen'. Payments made by partners impact the order of prices displayed. Apple had this resort rated as as a 5 apple resort. but we still had a great time. Non-motorized water sports; Royal Level Occidental at Xcaret Destination. Overall, we enjoyed a relaxing week and would recommend this resort to others. It is a lagoon style beach. It is a lagoon style beach. Specialty restaurants were disappointing. (The cleaning staff always left us cute animals made out of towels).It is located right next to the Xcaret park, which is beautiful!More. Overall, we enjoyed a relaxing week and would recommend this resort to others. COZUMEL: How do I get there on the ferry? This is an older resort. (Dinner cruise was in Cancun, we did not know this) We recommend that if you decide to do the dinner make it a full day in Cancun and not just a 2.5 hr event. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It sits on a rock/coral coast line, but also has a man-made sand beach cove. The Occidental at Xcaret Destination also includes a more luxurious experience with the Royal Level Occidental at Xcaret Destination, a tourist complex within a complex. Royal Club Upgrade - Review of Occidental at Xcaret Destination, Playa Review tags are currently only available for English language reviews. XCaret Royal Club - Review of Occidental at Xcaret Destination Service was somewhat slow at the ala carte restaurants The weather was good. Unfortunately, the rooms available would not fulfill your needs.We do apologize for giving you a room in such a condition as the one you described, and I would like you to know that we are upgrading all rooms in order to avoid this kind of situation happening again. The view is spectacular. Again, don't go to this resort expecting a beach. We have taken all your feedback on board and this will be used constructively to perfect our future guests experience.We appreciated your sincere and constructive comments. Once we got there, we made our dinner reservations at guest services right away. At the moment the upgrade to Royal Level Deluxe room $50 USD per person per night and upgrade to Royal Level Jr Suite is 65 USD per person per night. Xcaret Royal Club - Review of Occidental at Xcaret Destination, Playa Occidental at Xcaret Destination: XCaret Royal Club - See 22,809 traveller reviews, 20,830 candid photos, and great deals for Occidental at Xcaret Destination at Tripadvisor. Our section had a private front desk/concierge that is always willing to help! Occidental at Xcaret Destination - The Royal Level Suite at the Our room was next to a quiet pool so we were not disturbed by alot of noise. Please see our partners for more details. We had the most amazing experience and will be back! we also ate at the grill which wasnt so good and the service wasnt good. Lock in the lowest price from these sites. Customer S, Manager at Occidental at Xcaret Destination, responded to this review. Be prepared to see tons of wildlife right outside your room. What a great week! We simply declined. Bed was firm but comfortable. This was interesting, went through water caves wearing life vests, has nice scenery, and had a big dome shaped space ship that is mechanically elevated and allows you to go up 1000+ feet and see the whole area through the large glass windows. All the staff were friendly. Our section had a private front desk/concierge that is always willing to help!We enjoyed the Royal Club restaurant and were pleasantly surprised to find that they had vegetarian selections listed on this menu. The omelets were overcooked and the food quality at the buffets was so so. We spent most of our time at the adult pool. Overall, this was a good experience when considering that our trip cost us $1100 Cdn each! Apple had this resort rated as as a 5 apple resort. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. :) This hotel is quite a ways from Cancun and it did seem to take forever to get here from the airport. We're definately going back to cruising. The drinks were great and we never went thirsty!The entire resort was beautiful. How much would it cost to upgrade to royal club - Tripadvisor Our guests play a key role in helping us to improve our services and we truly appreciate the feedback.We appreciated your sincere and constructive comments, I have noted all your comments and suggestions which I will constructively use to improve our services and facilities.Please accept our apologies for not living up to your expectations and thank you so much for the taking the time to write this review as it give us the opportunity to improve.We would love to have a second opportunity to demonstrate you the high quality standards our brand is known for.Regards. Thank you for taking the time to share your Occidental at Xcaret Destination experience. Our restaurants and buffets are planned to provide different kind of food for different type of tastes, I am really sorry to read that they were not up to your expectations.Once again thank you for giving us the opportunity to welcome you.Best regards,Ruth Carrillo CamposManager on DutyMonduty2.gfx@mx.occidentalhotels.com, This is the version of our website addressed to speakers of English in the United States. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards.