The spa and gym was also great. Your comments highlighting your awesome experience are a delight to read as we love going above and beyond to ensure our guests have a fantastic time with us. However, I live in the southern part of the United States and mosquitoes may as well be the state bird around here. From the lobby to the beach and the swim-up pool bar to the martini bar, we've got a wide selection of specialty cocktails, international and local brand liquors, beers, and house wines. Our choice for the repeat would have actually been Ma Maison, but it was closed on the night we were choosing a repeat. Last year, the only issues we had that we werent given the room we were upgraded for so had to wait hours for a room change. Jacuzzis have limited capacities and guests are required to fill in a health declaration form and undergo temperature screening prior to a spa treatment. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. This might be an indulgent massage, a pampering manicure, or a romantic meal for two. From discos to bouncy. And we asked to see the GM (general manager) who was no where to be seen & they wouldnt allow us. Accept. July is quiet at 30% capacity. For anything else, your butler is pleased to oblige. Yesterday, before we left we had a conversation with him and he was just so kind. Temperature screening procedures will also be in place, and guests will need to fill in a health declaration form. I must also highlight Joshua at breakfast was engaging and made sure to have a chat with me. The food is pretty good and something you shouldnt miss out on. Experience All-In Luxury at Royalton Luxury Resorts' newest all-inclusive property, Royalton Grenada Resort and Spa. We continue to review this and working to open up these options to more customers. In this video, we give you a full room and. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.Your positive comments highlighting fitness instructors Kelson and Jeremy's Aqua fit and Aqua Pilates classes have been shared with our team and your return to our outstanding resort will be highly anticipated.Regards,Javier ColoradoGeneral Manager. Beach volleyball. Royalton Grenada in Point Salines | TUI.co.uk Youll be able to select a time for daily housekeeping, subject to availability, at check-in. We booked the hotel with Tui, to whom I have complained. Some nights were more lively than others. The hotel staff are generally really kind and helpful. Maybe it was due to weather idk. I never saw a bug in our room except for the occasional mosquito that was probably let in by the door being open to hear the ocean, but we have this problem at home, so wasnt a problem for us. It was very clean and spacious. ShabiAZ, Jul 10, 2023 All rights reserved. This is the version of our website addressed to speakers of English in United Kingdom. All of the restaurants were good- Gracie, the India Restaurant and Nibbles. Stay away from Royalton! All of this to say, we were never disappointed by the food. USB charging stations. You can be one of the first to try out its fresh-as-they-come pool, restaurants and rooms. Outside you can enjoy views of the ocean from a furnished balcony or terrace that also includes and soaking tub. Lastly, the staff at the water sports were not helpful at all. Finding spots at the pool was never a problem either. View deals from 65 per night, see photos and read reviews for the best Pontypridd hotels from travellers like you - then compare today's prices from up to 200 sites on Tripadvisor. I said I always book w Marriott or Ritz for number of 1 person based on double occupancy and never had any issues, he didnt agree and he said he is not able to modify my reservation for 2 ( oh really, since when?) Grenada was amazing!! First off, our room had mold in. However, they messaged us each morning to check on our previous evening and to let us know the events for the day and asked for our dinner wishes for the evening. Never miss a sporting event while on vacation. Book your hotel with British Airways and enjoy all these great benefits: For prices beyond this date, follow the link below. This stylish cocktail bar is the perfect place to gather and enjoy a delicious martini before the nightly show, or to stream your favorite sporting event. The Royal Spa has a hydrotherapy circuit and a full range of massage, body and facial treatments. Last year, the only issues we had that we werent given the room we were upgraded for so had to wait hours for a room change. Royalton Signature rain shower. Also talking to other travellers was nice too. There are four dining options on-site and six bars. Festival of Archaeology 2023. Satellite television including specialty channels. Royalton Grenada is the perfect vacation destination for discerning travelers in search of a luxurious beach getaway. Then they dont care how you enjoy your stay! Regards, Della John General Manager, Hotels near Royalton Grenada, an Autograph Collection All-Inclusive Resort, Royalton Grenada, an Autograph Collection All-Inclusive Resort Features, Royalton Grenada, an Autograph Collection All-Inclusive Resort Pool, Royalton Grenada, an Autograph Collection All-Inclusive Resort Rooms, Hotels near (GND) Point Saline Intl Airport. With a swimming pool, nightly entertainment, and activities like snorkelling, kayaking and sailing, the Royalton Grenada Resort & Spa is an absolute paradise for people of all ages. Hello, My girlfriends and I just returned from Grenada for our annual girls trip. For a 7 night holiday please search for 8 nights. Upon checking in the club level, the manager said we are 2 ppl and the number of person should be 2 not 1. . Milano immediately called Chantel and told her to pick some up from the store before she came in the next day. We were never disappointed by the buffet, and I do recommend planning to eat there at least on Grenadian night, so you can try their authentic dishes. 92.43.216.190 The bay is brilliant for snorkeling and activities. I said I always book w Marriott or Ritz for number of 1 person based on double occupancy and never had any issues, he, I had booked a room for 4 nights for the " black diamond club "level, 3 months in advance based on a double occupancy! We ate at Grazie(Italian) twice, Taj (Indian) once, and Ma Maison (French) once. There was one lady staff who was helpful, who helped us last year but cant remember her name. Our Sports Event Guarantee ensures you can cheer on every major international match from Martini Mix while sipping handcrafted cocktails. TRAVEL AWARE STAYING SAFE AND HEALTHY ABROAD If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking. Address: Magazine Beach Point Salines, Grenada, Grenada. Grazie Italian Trattoria (Italian comfort food, open for lunch and dinner). Send us an email and we'll get back to you as soon as possible. Royalton Grenada - Grenada Island - Royalton Grenada All Inclusive We were always able to find loungers either in the shade or the sun, whatever we were in the mood for at the time. Its just three miles from the resort, while Maurice Bishop International Airport is less than one mile away. Laluna Hotel Review: What To REALLY Expect If You Stay - Oyster.com We did not have to ask for anything on our vacation because Shirley was always available and ready to assist. The beach at the hotel is vast and beautiful. A negative the majority of the reception staff arent the most helpful. If you would like to fly from another departure point then please click here. Our culinary team is pleased to prepare a variety of dishes, from breakfast and coffee to lunch and light bites, to elegant dinners and late-night snacks. Both were fun, but my family snorkeled constantly and loved it. So if that freaks you out get a room on a higher floor. I Couldnt believe it! Please visit our Help centre for more support if you have a question about your booking or flight. Create lasting memories with friends and family with a luxurious stay in this Presidential Suite, complete with a king-size DreamBed, full bathroom, and separate living room with a bar counter and a comfortable sofa bed. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. The action you just performed triggered the security solution. Shirley also arranged a private catamaran tour that was AMAZING!! Laluna Hotel's blend of Indonesian (teak daybeds, Balinese spa), Italian (pastas and wine), and breezy Caribbean elements mingle into a unique, effortless cool. Explore our destinations and holiday types and save your faves to your very own Wishlist. We had an amazing time at the Royalton. Copyright 2023 Kenwood Travel Ltd., All Rights Reserved, Kenwood Travel uses cookies to improve your website experience. Keep up-to-date with all things Kenwood Travel by following our social media channels. We cant wait to go back! Diamond Club Luxury Presidential Two Bedroom Suites, with garden or ocean views, are ideal for groups or families. Upon checking out, I raised my concerns about restaurants, thin room walls especially black diamond, dirty and stinky rooms and the Same heartless manager was very unsympathetic, unapologetic! Dear angiebW9953EN, Thank you for sharing your review of Royalton Grenada An Autograph Collection All-In-Luxury Resort & Spa with us! Overall it's a great place, with mostly great staff with many different activities to keep you occupied during your stay. Royaltons reign over the globes most glorious destinations continues along the sands of Grenadas tantalisingly tropical Tamarind Bay. Resort Activities - Royalton Grenada | All-Inclusive by Marriott. During the day, they would make sure the vendors did not go past a certain point. We felt marginalised and much less a priority to the hotel than guests from America. In all honesty, bugs were not a problem for us. Eventually, after many hours of struggles we saw her. so we reported it to the reception, and they didnt do very much. More selfish behaviour in-keeping with what we came to expect from our fellow residents. Blue Diamond Hotels and Resorts Inc. All rights reserved. Your holiday is protected many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. We heard no planes throughout the week, so noise from the airport isnt a problem. So I didnt know about this until I arrived back home and looked. The drink options were plentiful as well. I am typically ready to be home after a week vacation, but this time was different. Other classes available too! If you get in the water, it is easy to maneuver around. Toast to a tropical evening. Meanwhile, parents can rest assured that their children are in good hands and try out more grownup pursuits. All drinks including domestic beer, cocktails and select International brands. The resort has three pools, six bars, four restaurants, a fitness center, and a spa. Royalton Grenada, an Autograph Collection All-Inclusive Resort. Guests staying at Royalton Grenada will enjoy signature All-in Luxury features including All-in Connectivity with free high-speed Wi-Fi-resort-wide for all devices Unlimited Reservation-Free Dining allowing a la carte dinners in any restaurant on any night and room service that is available 24 hours a day. So, it is true that the airport is just down the street from the resort. Royalton Luxury Resorts - Blue Diamond Resorts The bay is brilliant for snorkeling and activities. ROOM: We had a two bedroom Presidential Suite and have no complaints. The beach at the hotel is vast and beautiful. The staff just gave us a paddle, and the board and walked down with us and that was it. The finest experiences and elevated luxuries are yours to share when you upgrade to Diamond Club. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Maybe it was due to weather idk. I think the rock at the entrance of the water (Diamond Club beach) is actually what makes the scenery so beautiful. When youre ready to relax, head to The Royal Spa for comprehensive spa packages or 30-minute express treatments. I would strongly urge families with children not to book this holiday. She went above and beyond to make this an unforgettable trip. Like the perfect harmony, dream family vacations and Royalton Luxury Resorts go hand in hand to create something beautiful. This website is using a security service to protect itself from online attacks. Hours:10:00 AM - 5:00 PMDress Code:Resort Casual, Swimwear. Magazine Beach Point Salines, Magazine Beach, Port Salines 38902 Grenada, Lock in the lowest price from these sites. Nearby attractions include Magazine Beach (0.2 miles), Art House 473 (0.7 miles), and Grenada Airport Monument (0.2 miles). I am still sad over having to leaveI actually cried when we left. The black diamond club level room was dirty and was far away from the club level! I will say that this must have been the week to go as far as crowds, because it was not crowded at all. There must be 1 adult per child under two years of age travelling, please adjust your passenger number, To book online please select a maximum of 9 passengers, to book 10 adults or more please call 0344 557 3978. Change passenger numbers, destination and dates of travel. During the day, they would make sure the vendors did not go past a certain point. Very friendly and informative! We thought the food was excellent. I apologize for the lengthy review, but I promised myself I would make an honest one after we had visited. This year however, I was very much looking forward to going back but I dont. Unfortunately, the negative far outweighed the positive at the hotel. There were nights that things seemed quiet and dead, but we still chose to hang out and visit instead of go back to the room. Unfortunately, their response was to explain that the conduct of other guests was not their responsibility. Roomsstayed at black club level, stinky and dirt room, that ia a picture of outlet by the night stand. Why leave the comfort of your room when you can have the finest cuisine delivered any time, day or night? Food & drinksvery poor and inconsistent food with many flies option. Table tennis. There is A LOT of mosquitoes. Royalton Grenada, An Autograph Collection All Inclusive Resort is a five-star, all-inclusive resort located on a white sandy beach in Tamarind Bay, on the Caribbean island of Grenada. Everything just felt so personal and we felt very valued and respected. You can look forward to a stellar line up of live performances, sure to captivate guests of all ages during your stay in paradise. An occasional mosquito here and there, but honestly nothing out of the ordinary. Stay away from Royalton! Tui didn't have a rep at the resort, we felt abandoned! Royalton Grenada, An Autograph Collection All-Inclusive Resort Fully-equipped to cater to adventurous kids abroad and their parents, the Royalton also features a supervised childrens club. Bottom Line. f you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via. I understand its international but they had the same food every lunch, every dinner the whole time we were there and all the food was cold by the time it was back at the table. Royalton Grenada, An Autograph Collection - Grenada We never had to fight for loungers. Then, the second day, we spent all day with him taking us to all of the places we asked to go. ROYALTON GRENADA - During our visit to Grenada, we actually visited 2 resorts, Royalton Grenada & Sandals Grenada. BUTLERS: Chantel and Milano were amazing and attentive. I just wanted to make sure I covered most things from our experience, because the negative reviews had me terrified. You can also enjoy 24-hour concierge service and unlimited complimentary Wi-Fi for all your devices. We have noted all your comments and have already shared them with the relevant department heads. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Safetya loose dog barking on the beach and chasing me everyday. It was symptomatic of what we would experience during the rest of the holiday. This family-friendly resort features 269 luxurious rooms, a spa, a fully-equipped gym and a kids club. Another negative, is that some areas of pathways etc were very dirty. Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates. Royalton Grenada, An Autograph Collection Resort - KAYAK 7 Big Reasons Why Royalton Grenada Resort is a Must Visit - Review Featuring a spacious seating area and separate bedrooms with 1 king-size bed and 2 queen beds, sleeping maximum 6 adults and 2 kids, or 4 adults and 4 kids. This family-friendly resort features 269 luxurious rooms, a spa, a fully-equipped gym and a kids' club. Service 4.3. Royalton Grenada Resort & Spa This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Introductory scuba diving lesson. She took care of use during our stay and made sure we kept hydrated and had everything we need. Hours:10:00 AM - 11:00 PMDress Code:Resort Casual. I had seen complaints about it, but I honestly have none. However, this was one of the things we enjoyed, because it was a quiet resort and thats what we wanted. Play beach volleyball, take dance classes, enjoy aerobics classes, ping pong, cooking classes, trivia nights, and more. She arranged a private tour around the island where we were able to explore the rainforest, chocolate factory and much, much more. The daily entertainment is incredibly fun and theres a really relaxed and playful atmosphere all throughout the day. He waited with us while we waited for a taxi one night and upon hearing that one of my boys had never had a $2 bill, he tried to give him one that he said he had held onto for a long time. Its authentic design and traditional menu make this restaurant the perfect place for families to enjoy well-known Italian comfort food. It was very clean and spacious. Every single time we passed someone they said hello, but I will say that we spoke and smiled to them also and werent offended if they didnt speak first. Treat yourself and upgradeto Diamond Club where you can enjoy a range of additional perks and exclusive benefits: Diamond Club Luxury Junior Suites, available in swim out or ocean front, with 1 king-size bed plus sofa bed, or 2 queen beds, sleeping maximum 4 adults, or 2 adults and 2 children. Our bar/fridge was restocked everyday. I just felt like the staff interacted wonderfully with the guests in many different ways. But if you need more help, just give us a call on 0344 472 9646. More information is availablehere. They kept us entertained everyday with trivia, name that tune , and great music!! I am still sad over having to leaveI actually cried when we left. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Diamond ClubLounge. I guess compared to other beaches (and certainly compared to Grand Anse), it is more rocky and the sand is not white, but it is still stunning. Our new direct Virgin Atlantic service commences 22nd October 2023. One night a week, a very special moment will take place in every Royalton Luxury Resort Just as families gather for special nights such as Thanksgiving or Christmas, the signature Royalton White Party is an event that will bring families together. THE 5 BEST Hotels in Pontypridd 2023 (from 65) - Tripadvisor Staying at the ROYALTON GRENADA - Beach Walkout Room With - YouTube To finalise the amendment, one of our customer advisors will phone you. Taxes and fees that are shown are estimates only. Depending on when you are due to travel, your holiday may be affected and well email you to let you know as least 21 days before travel. We completely understand that an apology does not in any way change the past, but it is our sincerest hope that you will grant us the opportunity of redemption with a return stay that will certainly surpass your last and change any negative perceptions that you may have of our resort. they just want to take your money! 3 swimming pools, including kids' splash pad. Our bed was turned down each evening except one I believe (didnt bother us). We were told by other appalled guests that on one day that security had to be called in to calm things down. Gourmet Marche (International buffet restaurant, open for breakfast, lunch, and dinner). The fridge was restocked daily. Royalton Grenada, An Autograph Collection All-Inclusive Resort. Your comments highlighting Whitney being an amazing host, always putting on a show for the people are much appreciated. Complimentary resort-wide high-speed Wi-Fi for all of your devices. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Keep informed of current travel health news by visitingwww.travelhealthpro.org.uk The black diamond club level room was dirty and was far away from the club level! We will operate from London Heathrow four times a week on Mondays, Tuesdays, Thursdays and Saturdays. All of this to say, we were never disappointed by the food. Dear Vezpot, Thank you for choosing our resort for your recent stay and for taking the time to share your review. ethants, Jul 12, 2023 Youll find that every suite is fully equipped for a calming and comfortable luxury stay with a ceiling-mounted rain shower, two-person bathtub and signature DreamBed mattresses. So we went back later that day after speaking with our travel agent. You can also log into Manage my booking to find the details there. For the latest information on Covid-19 you can check our FAQs here.. Definitely want to come back. A couple of days before we left, my husband had just mentioned in conversation to Milano that he was wanting to get some of the hot sauce from the island before we left and asked where he could get some. Unlock Member Rates! The entertainments team: Whitney, Ray-J and Cyrus are great entertainers and have made our stay so much better with games such as bingo and quizzes. Is my holiday still going ahead as planned? Please note: Restaurants may open on a rotational basis, and opening hours may be subject to change. I Couldnt believe it! Chill Pool Bar. Settle into our beachfront bar and peer out at tropical Tamarind Bay views while enjoying a freshly made libation on the sand. They gave no instructions on how to use a paddle or the board and so when my mother got on she immediately came off! It is great to note that you enjoyed our vast and beautiful beach at the hotel along with Lesley-Ann in particular who was so attentive and helpful with your young son. SAFETY: We never felt unsafe at the resort nor during our times outside of the resort. We would not let him accept it, but it was just the sweetest thing. SAFETY: We never felt unsafe at the resort nor during our times outside of the resort. Royalton Grenada Resort and Spa is the newest Royalton Luxury Resorts all-inclusive property. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. We ate at Grazie(Italian) twice, Taj (Indian) once, and Ma Maison (French) once. lifestyle. Please choose an option below. 9.1 +45 photos Garden Pool 1 - outdoor Free WiFi Balcony Free parking There's all-day and evening entertainment, and the day team, especially Whitney, RayJ and Cyrus, work hard to keep us all entertained with quizzes and volleyball games. Lesley-Ann in particular deserves praise, she was so attentive and helpful with my young son. or you can get in touch with ourin-resort team during local opening hours, Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us duty.office@virginholidays.com. Regards, Royalton Grenada Management Team, My family and I returned from Royalton Grenada last night (7-9-23), and I cant put into words what an amazing trip we had. kids pool. Speak to an expert 01782 645 081 Request Callback Why we like it Then, the second day, we spent all day with him taking us to all of the places we asked to go. They were always friendly and courteous. ROYALTON GRENADA Only five minutes from Maurice Bishop International Airport, Royalton Grenada offers unmatched access to breathtaking waterfalls, magical rainforests, and spectacular beaches, including Grand Anse Beach, plus golf courses and dining you'll treasure.